Once you’ve created a vCard (digital contact card), the next step is just as important:

Getting people to actually save it.

This is where most organizations fall short. They create a great vCard, but never tell supporters to store it in their phone. And here’s the key…

When your number is saved in their contacts, your texts are more trusted, more recognizable, and less likely to be ignored.

It’s a small step that leads to a huge lift in visibility.

So in this article, we’re going to cover:

Why asking people to save your contact card matters
The most important messaging strategy to use
Copy-and-paste text message templates you can start using today
Campaign + automation versions you can drop into flows in seconds

Let’s dive in.

Why Does Asking People to Save Your Contact Card Matter?

Even if supporters are familiar with your organization, their phone may not be.

Here’s what happens when your number isn’t saved:

Your texts look like they’re coming from a random number
They’re more likely to be ignored or filtered
You have to work harder to build trust

But when they tap “Save Contact,” everything changes:

Your name shows up when you text or call
Messages feel official and safe
Supporters instantly recognize who it is

This small action moves you out of the “unknown number” category and into the trusted one.

If you want to better understand why it’s worth sending a vCard to your supporters, check out this guide on “What Is a vCard — and Why Your Nonprofit Should Always Send One.” It explains how a vCard works, why it dramatically improves recognition and deliverability when you text or call — and how saving your digital contact card can turn “unknown number” into a trusted name.

When Should You Send the Request?

Here are the best situations:

When switching to a new number
When launching a new texting program
When onboarding new supporters
Inside a campaign, after someone replies
Inside a welcome series or automation

If you can add it right before you send updates, reminders, or alerts, even better.

Copy-and-Paste Text Message Templates

These are proven to work well.

Message #1 (Simple and Clear)

Hi {{first_name}}! We recently updated our contact information. Tap below to save our official contact card so you always recognize us when we text or call. 📲

{{Attach/Link vCard}}

Thanks for staying connected!

Message #2 (Value-Driven)

Hi {{first_name}}! To make sure you recognize our messages and don’t miss updates, please tap the link below to save our contact card to your phone. It only takes a second. 👍

We appreciate you!

Message #3 (More Formal / Nonprofit Tone)

Hello {{first_name}}! We’re updating our records and want to make sure our messages always display correctly for you. Tap below and select “Save Contact” so you recognize us whenever we text or call.
{{Attach/Link vCard}}

Thank you for your support!

Optional Add-On Line

This helps ensure our updates don’t get filtered or treated as spam.

Sending It Inside a Campaign? Even Better.

One of the smartest places to include the request is right inside your existing messaging flow.

Here’s a strong campaign version:

Before we continue, please tap the link below to save our official contact card so you always recognize our number. It {{benefit 1: identifies us as the sender and keeps you safe}} {{benefit 2: helps you reach us faster}}.

Bonus “Human” Version

If you want the message to feel more personal and conversational:

Quick request before we move on—tap below to save our official contact card. This way you’ll always see our name when we text or call, and you won’t miss anything important.

Pro Tip: Ask Once, Remind Once

Usually one request is enough.

But adding a gentle reminder later has a huge impact. Something like:

Just a quick reminder to save our contact card if you haven’t already. This helps ensure you receive updates and recognize us right away.

No pressure. No spam. Just clarity and convenience.

Pro Tip: Use Rally Corp's tracking to identify who likely saved your vCard and who did not. This will improve segmentation and make the message feel more personal.

Final Thought

Saving a vCard only takes a second, but it improves recognition, trust, and delivery for every future message.

If you want your texts to stand out from the noise—and not look like another unknown number—this is one of the simplest and highest-ROI steps you can take.