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👇 Slide right to the number of messages you want to send.
Get access to an online course that will walk you through leveraging conversational text messaging to engage and retain donors. You’ll also receive an invite to join a group of your peers for a Zoom call to discuss what we are learning as we use mobile technology to build relationships.
Our team will train you on how to get the most out of your use of the Rally platform. This training includes scripts and best practices specific to your needs to help you get up and running even faster.
Use our US-based shortcode 24365 to add keywords, phrases, or emojis that kick off automated workflows, prompts, and replies. The Rally platform supports two-way chat, then move the conversation to your dedicated toll-free or 10DLC phone number for bulk messaging.
Inbound messages are always free, and we don't charge by "segment" like most others, meaning you have more flexibility, personalization, and message length. Use credits for messaging, calling, and voicemails. Discounts for bulk purchases and custom plans.
Don't have the time, staff, or patience to run text messaging campaigns? Let our team do it for you. Includes list prep, creative, copy, sending, and inbox management. We'll prep your data, load your contacts, write your message (based on your goal), and hit send.
Want a dedicated number? No problem. We have access to shortcodes, both random and vanity options, or you can port your existing numbers to the Rally platform. Create your workflows, prompts, and auto-responders and customize them to your needs.
Our team will work with you to evaluate and clean up your data. This is the best option if you are pulling lists from multiple services or platforms, and you want to ensure you get a solid footing to launch campaigns. Request a quote, and we’ll talk you through the process.
If you need to run more than three messages a second, we have you covered. Ask about adding a high capacity toll-free number to your account to increase your message throughput. We have several options available and can accommodate just about any configuration.
We are happy to review other quotes to determine whether a custom Rally platform pricing package may better meet your needs. Please contact us or your account manager to learn more.
No, Rally does not charge transaction or processing fees on any of the donations you collect. Since we link out or integrate with every fundraising platform, we give you full control to maximize the funds you receive.
Generally, set up takes just a few days, but we can get it done in a few hours if necessary. If you have a campaign or event coming up, be sure to let us know the date, and we will coordinate with our onboarding team to make sure you are up and running in time.
Not a problem. Just let our support team know, and we will assist you by running an analysis on your first campaign. The Rally Platform validates phone numbers on import, but we can go a step further and provide a detailed report showing carrier status codes at any time.
Credits are needed to transmit messages over a third-party carrier network (e.g., AT&T, Verizon, etc.). With Rally, inbound messages are always free since we pay that fee on your behalf.
Unlike other texting services, Rally does not charge for each segment, meaning you can send up to 300 characters per credit.
Every plan includes credits, and you can add 1,000 more for just $50 (much cheaper if you buy in bulk). So, it might help to consider that it will only cost 5 cents to capture a donor's phone number and that only after you use up your free credits.
Monthly plan credits do not roll over, so they expire at the end of the month; however, purchased or bonus credits never expire. As an added benefit, the Rally Platform always pulls from the monthly plan credits before using your pre-purchased credits.
Multimedia, international numbers, and calling features may require additional credits, so let us know what kind of campaigns you want to run, and we'll help you determine what you'll need.
We love this question. One of our Core Values is "Results," so we work extremely hard to help our clients get results.
To answer this question, we need to provide a little context.
Text messaging is by far the most effective means to connect with people. You can't argue with the data. However, it does require third-party networks and infrastructure to transmit your message. Email does as well, but it is not nearly as effective, so most companies charge just a few fractions of a cent per 10,000 messages. Texts are slightly more expensive given the technology requirements, efficiency, and benefit.
We see the same cost to benefit ratio when we look at networks like Facebook, Instagram, and Google. The more effective, the more you have to "pay to play."
With this in mind, we set out to build an accessible platform on the most effective network and include world-class implementation support specifically designed for nonprofits. We wanted to help them maximize their return on this particular technology investment. Put simply, Rally helps nonprofits get the most out of text messaging.
As for the numbers, here are a few to help you determine if texting is right for you. Texts get opened and read over 90% of the time. Messages are 12x more likely to get a response than an email. Last year, the average text donation was $135, significantly higher than its counterparts.
Chances are texting will help you raise awareness, capture numbers, and convert donors. Rally is committed to helping you do just that. For more information, be sure to check out our free ROI Calculator here.