Ideal for charities needing just Text-2-Donate or simple 24-365 keywords to acquire new donors
Better for those wanting to go beyond acquisition to drive donor engagement over time
Best for charities looking to augment their staff with the Rally Strategy and Support team
Get access to an online course that will walk you through leveraging conversational text messaging to engage and retain donors. You’ll also receive an invite to join a group of your peers for a Zoom call to discuss what we are learning as we use mobile technology to build relationships.
Our team will work with you to evaluate and clean up your data. This is the best option if you are pulling lists from multiple services or platforms, and you want to ensure you get a solid footing to launch campaigns. Request a quote, and we’ll talk you through the process.
Our team will train you on how to get the most out of your use of the Rally Platform. This training includes scripts and best practices specific to your needs to help you get up and running even faster.
We offer a simple framework to help you get the clarity and insights you need while giving you actionable next steps. Includes two follow-up coaching sessions to help with implementation.
The Rally number is easy to remember, 24 hours a day, 365 days a year — Text RALLY to 24365 to see how it works.
Rally provides free resources, training, and implementation support to help you get up and running fast with the results you need.
Send messages with confidence, knowing each reply is monitored by Ai to keep your supporters happy, and your reputation intact.
Increase response rates with personalized messages sent one by one and take full control over message cadence and reply management.
With click-2-call, call forwarding, and ringless voicemail (coming soon), it is easy to move the conversation to voice when needed.
Rally integrates seamlessly with 2,000+ tools bringing all your communications and workflows into one unified texting inbox.
Change your donor management systems and processors at any time and never lose your keyword, short code, or previous opt-in audit trail.
Link to the donation page of your choosing. Need a mobile-friendly page? We have several options and partners to choose from.
Use prompts to have donors complete pledges over SMS. Idea for large gift amounts or when a web page is not an option.
Click on a donor's phone number, and Rally will call your phone and then ring theirs. Ideal for "thank you" calls.
Set up simple prompts for people to register for an event, then redirect them to any landing page for payment.
Use a QR Code or Scannable Image to give donors a way to reach your fundraising page or to subscribe.
Use any bidding service and text participants before, during, and after your event to increase bid amounts.
Give the option to opt-in to be notified of important updates and alerts like facility closers or disaster response needs.
Quickly build text message campaigns and send on a schedule, one-by-one, or as needed to reach people reliably.
Use a Rally link in an Instagram or Facebook live and encourage people to make a donation or subscribe.
Send supporters to your choice of sites and campaign pages and keep control of all messaging and donor journeys.
Add words or phrases at any time and keep them active as long as you'd like on 24365 or your dedicated numbers.
Rally goes beyond the standard STOP and HELP commands by scoring all replies by sentiment so you can take immediate action.
Link out to any donation page on your site or hosted by a service like PayPal, Cash App, or Venmo to make it easy on donors.
Use Prompts to capture information entirely over a simple messaging service (SMS). Ideal if internet service is spotty or unknown.
Use your favorite link shortening services like Bit.ly or Google and track link clicks sent via the Rally Platform.
Add contact details like first name or import your data and know who does what in your campaigns.
Import as many numbers as you want to keep all your contacts and unsubscribe data in one place.
Add or extract contact data on-demand. Import custom fields or tags to keep organized. Send us the file, and we'll even do it for you.
While most platforms limit you to 160 characters, we felt that it would make sending personal messages difficult, so we nearly doubled it. LOL
Set up menus and options to route texters to different places. For example, Text RALLY to 24-365 and then reply 1, 2, or 3 from the menu.
Customize your messages with one of our standard fields like first or last name, or create your own for a fully tailored campaign.
Send texts with emojis for a more personal feel. You can even trigger workflows with an emoji. Let's face it; we all 💗 emojis.
(Coming Soon) We are adding support to send rich media over text. In the meantime, we have an option that works on all phones.
Create custom tags to organize and filter contacts. Create notes on the fly and update them across all campaigns and workflows.
Configure Rally to respond to inbound messages automatically. Use for "other ways" to get involved at the end of a campaign.
Craft a message today and send it later or on a recurring schedule—perfect for campaigns running every week, month, or year.
Give donors a simple way to get ahold of you by phone. If you text them, they should be able to call you. With Rally, they can.
Send a message to a person or the whole group. Chat with anyone who texts your keyword in real-time or on a schedule.
There is no charge to add/remove spaces if you are using multiple words or phrases, so if a phone autocorrects, your donors will still find your page.
Configure a local or toll-free number to use for your texting campaigns. This option allows you to have unlimited keywords and voice features.
If a donor sends an invalid keyword, they receive instructions to correct it. In the event they can't, the Rally team can respond and help them find you.
All core features of the Rally Platform can be accessed via our API. Documented in Swagger.io, we provide examples and support as needed.
Once you activate your account, your subscription fees will stay the same and not increase on renewal. Lock in our low rates today and take advantage of them for years to come.
Our team is standing by to provide email, chat, or telephone support. Have a big event and need extra attention? Just let us know. We're happy to serve.
Our team is hard at work, adding new features each month. Working with you and our User Advisory Board, we continue to look for ways to give you an advantage.
No, Rally does not charge transaction or processing fees on any of the donations you collect. Since we link out or integrate with every fundraising platform, we give you full control to maximize the funds you receive.
Generally, set up takes just a few days, but we can get it done in a few hours if necessary. If you have a campaign or event coming up, be sure to let us know the date, and we will coordinate with our onboarding team to make sure you are up and running in time.
Not a problem. Just let our support team know, and we will assist you by running an analysis on your first campaign. The Rally Platform validates phone numbers on import, but we can go a step further and provide a detailed report showing carrier status codes at any time.
Credits are needed to transmit messages over a third-party carrier network (e.g., AT&T, Verizon, etc.). With Rally, inbound messages are always free since we pay that fee on your behalf.
Unlike other texting services, Rally does not charge for each segment, meaning you can send up to 300 characters per credit.
Every plan includes credits, and you can add 1,000 more for just $50 (much cheaper if you buy in bulk). So, it might help to consider that it will only cost 5 cents to capture a donor's phone number and that only after you use up your free credits.
Multimedia, international numbers, and calling features may require additional credits, so let us know what kind of campaigns you want to run, and we'll help you determine what you'll need.
We love this question. One of our Core Values is "Results," so we work extremely hard to help our clients get results.
To answer this question, we need to provide a little context.
Text messaging is by far the most effective means to connect with people. You can't argue with the data. However, it does require third-party networks and infrastructure to transmit your message. Email does as well, but it is not nearly as effective, so most companies charge just a few fractions of a cent per 10,000 messages. Texts are slightly more expensive given the technology requirements, efficiency, and benefit.
We see the same cost to benefit ratio when we look at networks like Facebook, Instagram, and Google. The more effective, the more you have to "pay to play."
With this in mind, we set out to build an accessible platform on the most effective network and include world-class implementation support specifically designed for nonprofits. We wanted to help them maximize their return on this particular technology investment. Put simply, Rally helps nonprofits get the most out of text messaging.
As for the numbers, here are a few to help you determine if texting is right for you. Texts get opened and read over 90% of the time. Messages are 12x more likely to get a response than an email. Last year, the average text donation was $107, significantly higher than its counterparts.
Chances are texting will help you raise awareness, capture numbers, and convert donors. Rally is committed to helping you do just that.