We are happy to review other quotes to determine whether a custom Rally platform pricing package may better meet your needs. Please contact us or your account manager to learn more.
No, Rally does not charge transaction or processing fees on any of the donations you collect. Since we link out or integrate with every fundraising platform, we give you full control to maximize the funds you receive.
Generally, set up takes just a few days, but we can get it done in a few hours if necessary. If you have a campaign or event coming up, be sure to let us know the date, and we will coordinate with our onboarding team to make sure you are up and running in time.
Not a problem. Just let our support team know, and we will assist you by running an analysis on your first campaign. The Rally Platform validates phone numbers on import, but we can go a step further and provide a detailed report showing carrier status codes at any time.
It cost fractions of "pennies" to transmit messages over a third-party carrier network (e.g., AT&T, Verizon, etc.). Rally makes this easy for you to track and budget by allowing you to fund your account based on your use and needs. For example, you can pay as you go (about 5¢ for standard SMS) or pre-purchase for big savings. We offer very competitive pricing and will not be beat on cost (provided we are comparing apples to apples), so just share what you need and we'll create a proposal just for you.
Note that our pricing includes all carrier fees and 10DLC or Verified TF numbers, so there are no hidden fees or surprises.
When applicable, monthly plans do not roll over, so they expire at the end of the month or contract term; however, pre-purchased or bonus funds never expire, so they are there when you need them.
Multimedia, international numbers and calling features may require additional fees, so let us know what kind of campaigns you want to run, and we'll help you determine what is best for you.
Learn more about how credits work here.
We love this question. One of our Core Values is "Results," so we work extremely hard to help you get results.
To answer this question, we need to provide a little context.
Text messaging is by far the most effective means to connect with people. You can't argue with the data. However, it does require third-party networks and infrastructure to transmit your message. Email does as well, but it is not nearly as effective, so most companies charge just a few fractions of a cent per 10,000 messages. Texts are slightly more expensive given the technology requirements, efficiency, and benefit.
We see the same cost to benefit ratio when we look at networks like Facebook, Instagram, and Google. The more effective, the more you have to "pay to play."
With this in mind, we set out to build an accessible platform on the most effective network and include world-class implementation support specifically designed for nonprofits. We wanted to help them maximize their return on this particular technology investment. Put simply, Rally helps you get the most out of text messaging. We'll even guarantee it (in writing).
As for the numbers, here are a few to help you determine if texting is right for you. Texts get opened and read over 90% of the time. Text messages are 12x more likely to get a response than an email. Last year, the average text donation from a mass text was $154 and the average for in-person events jumped to $600+ on our platform, significantly higher than its email counterpart.
Chances are texting will help you raise awareness, capture numbers, and convert donors. Rally is committed to helping you do just that. For more information, be sure to check out our free ROI Calculator here.
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