We are happy to review other quotes to determine whether a custom Rally platform pricing package may better meet your needs. Please contact us or your account manager to learn more.
No, Rally does not charge transaction or processing fees on any of the donations you collect. Since we link out or integrate with every fundraising platform, we give you full control to maximize the funds you receive.
Generally, set up takes just a few days, but we can get it done in a few hours if necessary. If you have a campaign or event coming up, be sure to let us know the date, and we will coordinate with our onboarding team to make sure you are up and running in time.
Not a problem. Just let our support team know, and we will assist you by running an analysis on your first campaign. The Rally Platform validates phone numbers on import, but we can go a step further and provide a detailed report showing carrier status codes at any time.
Credits are needed to transmit messages over a third-party carrier network (e.g., AT&T, Verizon, etc.). With Rally, some plans include inbound messages since we pay that fee on your behalf. Consult your Account Manager or Contract/Agreement to see how this applies to you.
Every plan includes the option to purchase Pay As You Go credits or commit to competitive SMS or MMS rates at higher volumes. So, it might help to consider that it will only cost 5 cents to capture a donor's phone number or only 1.75¢ to communicate with them, for example.
When applicable, monthly plan credits do not roll over, so they expire at the end of the month or contract term; however, purchased or bonus Pay As You Go credits never expire.
Multimedia, international numbers, and calling features may require additional credits, so let us know what kind of campaigns you want to run, and we'll help you determine what you'll need.
We love this question. One of our Core Values is "Results," so we work extremely hard to help our clients get results.
To answer this question, we need to provide a little context.
Text messaging is by far the most effective means to connect with people. You can't argue with the data. However, it does require third-party networks and infrastructure to transmit your message. Email does as well, but it is not nearly as effective, so most companies charge just a few fractions of a cent per 10,000 messages. Texts are slightly more expensive given the technology requirements, efficiency, and benefit.
We see the same cost to benefit ratio when we look at networks like Facebook, Instagram, and Google. The more effective, the more you have to "pay to play."
With this in mind, we set out to build an accessible platform on the most effective network and include world-class implementation support specifically designed for nonprofits. We wanted to help them maximize their return on this particular technology investment. Put simply, Rally helps nonprofits get the most out of text messaging.
As for the numbers, here are a few to help you determine if texting is right for you. Texts get opened and read over 90% of the time. Messages are 12x more likely to get a response than an email. Last year, the average text donation was $135, significantly higher than its counterparts.
Chances are texting will help you raise awareness, capture numbers, and convert donors. Rally is committed to helping you do just that. For more information, be sure to check out our free ROI Calculator here.